Top Business Trends in 2020

It’s a Digital World

With the Covid-19 pandemic disrupting the workforce and forcing many people to work from home, the appearance of a typical business has dramatically changed. And it looks like things might stay changed for a while. Remote work has become the new normal, and since its implementation, its benefits have become apparent. No rent costs make it cheaper for business owners and advancing technology has made communication easy even when workers are apart. Even after the pandemic is over, some companies may keep some positions or certain elements of work remote.

The Growing Gig Economy

Get ready to embrace the gig economy. According to a past Gallup poll, almost 36% of workers were a part of the gig economy, and we can expect that to have risen to around 43% by 2020.Compared to traditional work, gig-economy work is very flexible. This appeals to those trying to make some money on the side and to those who wish to have greater control over their schedule. Moreover, with many businesses unable to hire proper full-time workers considering the Covid-19 economic situation, the demand for part-time gig workers will likely increase. Its easy to see how the gig economy is becoming the new norm during this time.

Increased AI Presence

While AI may not be poised to entirely take over the customer experience, it certainly will be making a bigger appearance this year and may disrupt many business strategies for the better. When effectively combined with and designed to complement employee skills, AI can be utilized to improve business efficiency. AI is growing exponentially in popularity right now because its applications and uses are practically limitless, meaning it can be applied to and empower almost any business. While it may mean some task automation (typically of repetitive and standardized tasks), employers will likely focus on upskilling works than replacing them with AI. AI as a service may also emerge for those who find the cost too high.

Conscious Consumption is King

These days, customers are increasingly conscious and aware of their purchases and what they mean for others and the Earth’s resources. People are placing an ever-growing emphasis on sustainability and responsible consumption. In fact, according to a McKinsey survey, 80% of Gen Z respondents refuse to buy from companies involved in scandals, 70% try to purchase from companies they consider ethical, and 65% try to learn about the origins of the products they buy. Considering these stats, it’s clear that this trend is here to stay. Therefore, in 2020 companies will likely put a greater effort into presenting themselves as (and hopefully actually become) more careful about how their production affects the environment, adamant about advocating for social issues, and motivated in seeking a purpose beyond simply making a profit.


5 books you must read if you are an Entrepreneur

No matter how successful you are, knowledge and powerful advise is one thing which is never-ending. Below are some of the best books with god-tier advise that can help entrepreneurs and to-be entrepreneurs.

1) How to Win Friends and Influence People by Dale Carnegie

One of the best books to help improve people skills and a step-by-step guide to make lifelong connections.

2) The 7 Habits of Highly Effective People by Stephen Covey

This book written especially for Entrepreneurs and how they can achieve success by imbibing certain qualities and further help build their business.

3) The Art of the Start by Guy Kawasaki

If you are looking for some inspiration or just anything to take your first step as an Entrepreneur, this is your go-to book.

4) Getting Things Done by David Allen

Looking for ways to get rid of that procrastination? and stress? This book will help you get organised and clear your mind.

5) Think and Grow Rich by Napolean Hill

One of the most popular and best books out there used by millions of people and business owners. It will help you get perspective and a positive mindset and just the perfect advise that you are looking for.


7 Tips for Managing Online Activities

Organizing online events may be new to you, but there’s no need to find the prospect of doing so intimidating!

So what is an online event? Simply put, an online event is any event that is hosted online. Using online platforms, more and more events are now being hosted remotely rather than in a central physical location. They can be anything from workshops to courses to virtual meetups to conferences and more.

If you’re uncertain how to approach setting organizing one, just give these few tips a read!

1. Be Original

First things first, decide what you want your virtual event to be about. If you’re trying to attract a large audience, make sure to choose an original topic. Why should people attend your event or listen to you when you are in saturated marking, doing and talking about the same things as everyone else? That’s not to say that you can’t succeed in a popular area though; just find a niche. Last, sure to also tailor your virtual event to your own brand and strengths.

2. Make a Plan

Once you know what you want your event to be about, it’s time to start making a plan. Set a date and a time for it first. Be sure to consider what will work best for the most people; avoid major holidays or other days people may be busy, and think about how times may work for people in different time zones. As for the length of the event, you want your event to be long enough for substantial interaction, but not long enough that people’s interest will wane. The ideal length will vary from event to event.

Next, decide what format you want for your online event. Do you want it to be all live, or do you want to include pre-recorded elements? If you are planning on more of a presenter-centric event like a course or conference, think about if you want a single presenter or multiple? Will it be an interview, and ask me anything, a product demo?

Last, you’ll need to choose a platform on which to host your event from. These days, there are many options. Perhaps the most well-known or popular right now is Zoom. The software can work for both group meetings where everyone participates in conversation as well as talks where one presenter is the main focus and others simply join in to listen or submit questions. GoBuddy is another fantastic option. The webstore and booking site allows users to list their events on an online marketplace and provides video conferencing tools that don’t require any additional app downloads.

3. Promote the Event

Promoting your event can be done simply enough by posting about it on social media. Be sure to include links in your posts to a site where people can register for your event. If you already have an email list, include information about your event in newsletters you send out.

4. Do Prep Work

Make sure you put in adequate preparation for your event! For example, even great speakers may not be used to doing online events. Without the energy of an in-person crowd, they may find it harder to keep up the same banter. For this reason, practice is a must! You should also do a dry run before the actual day-of as it provides a chance to test all the software and troubleshoot any issues. Even if things all work during your dry run, it’s still a good idea to have a plan for what to do if anything does go wrong during your event so you won’t be scrambling in the case that it does.

5. Engage your Audience

When an event only has a one-directional flow and it’s just a presenter speaking at an audience, it’s easy for the audience to lose focus. Keep your attendees connected by involving them with polls, quizzes, questions, and games! Another simple way to ensure you start off well is to simply begin on time. If you’re late, you’ll already be losing people’s interest from the start.

6. Make it Inclusive

If you want to reach a larger audience, consider being more mobile-friendly so more people will have access. Ensure any software features you plan to use in your event work on mobile versions as well and try to think about any other considerations you may have to make for phone usage. For example, if you are showing any presentations, use a large font size so the text will still be readable on smaller phone screens.

7. Follow up with a Survey

Getting in touch with your attendees after the event and asking for feedback is the easiest way to improve in the future. Doing so allows you to hear first-hand what worked well and what didn’t. If you use a software like GoBuddy to run your event, built-in communication features can make reaching out to your attendees can be really simple!













4. 做好萬全準備吧!


5. 與觀眾互動


6. 顧及各種需要


7. 活動還未結束!


Fun Facts about Starbucks

Starbucks- Everyone’s go to coffee shop! Some might say it is overrated or overpriced but all those things aside, nothing beats their homely environment and great customer service. Here are some facts about Starbucks you might not be aware of!
  • There are more than 87,000 drink combinations possible.
Best Starbucks Drinks Around the World -
  • Starbucks spends more on healthcare for employees than on coffee beans every year.

Starbucks offers employees free mental health app - Talent Canada
  • Starbucks has its own record label.

From Sonic Youth to Sia, the surprising history of Starbucks ...
  • They have been sued for under-filling lattes.

Starbucks Blonde Vanilla Latte Review: Sweet, Floral, Bright, and ...
  • The reason why Starbucks has more round tables than rectangular ones for customers is so that their customers feel at home.

Chairs tied around tables at metro Starbucks in effort to ...
  1. 星巴克飲品的配撘合計有87000個!
  2. 星巴克付在員工醫療福利上的成本比咖啡本身還要多
  3. 他們有自己的唱片公司!
  4. 他們曾因沒有把latte量倒滿而被控告!
  5. 他們有更多㘣桌的原因是令顧客感到在家的舒適感


7 Ways Businesses can Maintain a Good Online Presence

There’s no denying that we’re living in a digital age, and that means that a business’s online presence is no longer something they can overlook. A business’s online presence is its overall impact on the internet from its website to its listings to its social media accounts. It also includes the ways people have interacted with the business like reviews and or mentions of it on other websites.

A strong online presence is important because customers are becoming increasingly likely to search for business online and to use search engines to look for products and services before making a decision. In fact, according to one study, 97% of customers look for businesses on the internet. Another survey found that 33% of people used the internet daily to find a local business in the last year. With stats like this, not being online or having a poor presence means countless missed opportunities. Starting to build your business’s online presence may seem intimidating, but with these seven tips, you’ll be on your way to reaching your internet full potential in no time!

1. Have a Website

First things first, make sure your business has its own website. This website will be the foundation of your internet presence as websites are often where customers first find and interact with businesses online. If you want to make a good impression on your potential customers, your website should impress them. Aim to have a clean, intuitive layout, appealing graphics, and a quick loading time. Moreover, your site should load on both mobile and desktop devices.

Once you’ve laid the foundation and created your website, the next step is to make sure it contains valuable information. List your location, business hours, products/services, news or announcements, etc. as to be as informative as possible. If you don’t make it easy for your viewers to find the information they want to know, they’re less likely to give you their business. In addition to providing details about your business, consider posting educational or entertaining content (for example, on a blog) that people may want to share as well. Doing so will spread your brand name.

2. Social Media

Creating your own website is just the start. With the widespread usage of social media,

many businesses have begun to join some platforms as a way of reaching out to new audiences, interacting with their customers, and promoting their goods and services. In general, businesses should prioritize and start with the platforms their customers are active on. However, if you’re uncertain of where to begin, Facebook is usually a solid choice. With 2.6 billion active users, Facebook is the largest social media platform out there and it also has the option to create a Facebook Shop account which can be useful for businesses selling physical items. Instagram and Twitter would be the next most-obvious choices. As you join multiple social media platforms, keep your brand consistent by doing things like posting with a common color scheme and graphic style, promoting the same business values, and displaying a constant personality.

This idea of a business personality is crucial when posting online. One of the main mistakes businesses can make these days is to come across as a faceless corporation; people like seeing business make jokes and interact with other users like friends. Look at your customers and determine what your business’s buyer persona is, then use this information to strategize what kind of content you should share.

3. Be an Online Expert

In addition to social media platforms, businesses can also consider establishing themselves as online experts. Some ways of doing this include posting on your own blog or on forums like Reddit and Quora. Share helpful tips relevant to your industry or respond to people’s questions, and you’ll build your reputation as a credible source and draw positive attention to your business.

4. Be Active

After setting up a website and branching out to other platforms, make sure to keep active

on them! Reflect any business developments (like new hours of operation or product prices changes) on your website, and if you have a blog, post new articles regularly. Additionally, check through your site every now and then to make sure there aren’t any empty pages or dead links that no longer work. Simply creating a good website isn’t enough to make it successful; you have to maintain it. An abandoned site is never a good look, and it can make your business look unprofessional and outdated.

For social media, come up with a realistic posting schedule that your followers can keep track of, and always respond to users who reach out to you quickly. If you don’t get back to customer inquiries on social media, you’ll leave bad impressions. So only join as many social media platforms as you can effectively manage.

5. List Your Website and Pay Attention to Reviews

Another important aspect of a businesses online presence is its listings. Listing your

business on places like Google Businesses and Yelp is both free and helps your business reach a larger audience. As people search online, your listings may show up and lead them to you.

These listings also give people the opportunity to leave reviews. According to one survey, 36% of participants always read reviews of local businesses, 18% do so regularly, and 27% do so occasionally. This means well over half of the population places at least some weight on online reviews, so amassing positive reviews on listing sites can provide a boost for your business. Consider asking your customers to leave reviews to help start this process.

While you’ll strive for mostly good reviews, respond to even the negative ones. Replying to these shows that you listen to all your customers and care about their experiences.

6. Collaborate with Others

Another way to get your business’s name out there is to build relationships with others in your industry. Getting others to post about your business or your collaborations on their own websites, blogs, and social media will generate more mentions of your business online, growing your presence as well as your credibility.

For some businesses, providing influencers with samples of your product or service in exchange for them promoting it can also help you build a larger audience.

7. Modify and Adjust

As you work on developing your online presence, looking at analytics can help you see what is working best and what you need to change. If you’ve been trying to improve your SEO, you can track your search engine results, and if you’ve been attempting to grow an email list, you can track your number of subscribers as well as open and click-through rates. Tools like Google Analytics can prove to be very useful. Simply observe how your stats change as you make adjustments, and continue to modify until you reach your goals


網上品牌對小型企業尤其重要,因為大部分人開始用網站/社交媒體來判斷品牌形象。 一起來看看你可以如何把它做得更好吧!

** 1。建立網站



** 2。社交媒體

創建自己的網站僅僅是開始!隨著社交媒體的廣泛使用,許多企業已開始加入某些平台來接觸新的受眾,與客戶互動並推廣商品和服務。通常,企業應優先考慮存在活躍客戶的平台開始。如果您不確定從哪裡開始,Facebook通常是一個不錯的選擇。 Facebook擁有26億活躍用戶,是最大的社交媒體平台,它還有Facebook Shop,對銷售實物商品的企業非常有用。 Instagram和Twitter將是下一個最熱門的選擇。當您加入多個社交媒體平台時,可以通過通用配色方案和圖形樣式進行發布,促進相同的業務價值以及展現出恆常風格來保持品牌一致性。

** 3。成為在線專家


** 4。積極點!



** 5。注意大家的評論

企業在線形象的另一個重要方面是評論和意見。Google Businesses和Yelp等平台都是免費的,可幫助您吸引更多的受眾,並在搜尋器上出現。



** 6。與人合作


** 7。讓數據說話

在建立網上形象時,查看網頁分析可以幫助您了解最有效的方法以及需要更改的內容。如果您一直在嘗試做SEO,可以跟踪搜索引擎結果,如果您一直在嘗試增加電子郵件列表,則可以跟踪訂閱者的數量以及電郵打開率和點擊率。Google Analytics(分析)之類的工具可能非常有用。只需觀察您的統計數字在進行調整時如何變化,然後繼續進行修改直到達到目標即可。

3 Ways Businesses Can Be More Sustainable

Corporate Social Responsibility is becoming an increasingly important aspect within all businesses. Choosing to “go green” and holding campaigns to spread awareness about sustainability is what grants businesses bonus points amongst the consumers. Not only does it help the environment- it establishes you as a brand that cares about the environment and community, thereby refining your brand image. And, lets be real- brand image is super important. It is pretty much what distinguishes you from your competitor.

#1 Going Paperless

Imagine how many trees don’t have to be cut if businesses can forego using paper and adopt a cloud-based filing approach to save all their information and data. Up to 50% of business waste is paper waste; hence, businesses will be able to lower their impact on local landfills by converting to a paperless office. Since we are talking about it in business terms- it reduces costs! An average worker uses 10,000 sheets of paper annually- going paperless would help reduce the cost of buying tons of paper for office work.

#2 Letting Employees Work from Home

Another way a business could lower its carbon footprint is by encouraging remote working. A reduction in the usage of electricity, reduction in pollution (no commute) and fewer office supplies used leading to a reduction in office waste.

#3 Recycle, Recycle, Recycle

It’s inevitable for companies to produce tons of waste and to continue doing so. However, it is possible for companies to reduce the amount of waste they produce by recycling most of it. Not all of it has to go to landfills, right? As much as 60% of the rubbish that businesses send to landfills can be recycled; and it does cost a lot of money. Most businesses just keep a little rubbish bin on their floor but it is wise to adopt a waste bin of categories “Plastic, Paper, Glass” for recycling.


Adapting to Online Business during the Pandemic

More likely than not, if you have a business, it has been dramatically affected by the recent Coronavirus pandemic. In order to prevent further spreading of the disease, social distancing and quarantine has become the new norm. This, however, has not been beneficial for many businesses. Without customers walking into their stores, many offlines businesses have seen their revenues drop, and some have even had to close.

Adapt to online marketplace

One way that businesses have learned to cope with such circumstances is through adapting to and embracing a new online marketplace. While in-person shopping and services may be suffering blows right now, online shopping and services are booming like never before. And learning to tap into this market could mean a world of difference for businesses going through troubles. If there has ever been a time for entrepreneurs thinking about growing their online businesses to make it happen, it’s now.

Grow your online sales

First of all, many businesses have begun to use incentives to grow their online sales. Whether it’s through coupons, deals, or free shipping, these incentives can draw a lot of attention to businesses. In fact, one survey found that 56% of customers are interested in the initiatives that brands have put in place during the outbreak. Other businesses have taken the approach of creating offers for free or heavily-discounted services that ease the current situation (like free meditation apps or online yoga instruction) in hopes of increasing brand awareness and of retaining customers after the pandemic and the deal end. However, businesses should always consider the costs of any customer incentives to ensure they don’t outweigh the benefits.

Online meet ups could be helpful

While selling online, businesses can also think about new products or services they can provide their customers. Although the avoidance of close contact might mean fitness classes, restaurant meals, and other in-person activities are no longer possible, these industries have done their best to meet old customer needs through the internet. Exercise classes are being hosted on zoom and restaurants are cooking meals to-go. In this same manner, other businesses that were similarly previously reliant on human interaction should consider what replacements they can offer instead, how they can solve the old customer needs with new methods.

Adapt to the changes by introducing new products!

Another idea to consider is producing something new that caters to new pandemics needs. For example, some businesses have also started selling product bundles that provide at-home entertainment like crafting or cooking kits. While it might mean shifting away from their pre-pandemic mode of operation, businesses should be open to expanding into open niches. And as always, they should feel free to do outreach and simply ask customers what they want.

Everyone is on social media now…

As businesses expand their online practices, social media is one of the top factors to keep in mind. While growing their online practice, businesses should use social media and virtual outreach to engage customers. During the pandemic, reflecting on the current citation (including any struggles) is a way to connect with them. With quality social media handling and interaction, businesses can significantly increase brand awareness, increase consumer trust, and draw in new sales. Some ways stores have taken advantage of social media stores include going live on different platforms to display their wares in lieu of in-person browsing or to show off behind-the-scenes activities and to post on their Instagrams stories with polls and questions. A blog is another means of sharing valuable content with readers, and it can become a reliable, authoritative source of information. Moreover, social media and email are also both very effective ways of marketing.

Optimise your website!

Of course, if their aim is to expand online business, businesses must ensure their website is functional. First, check that the website loads and displays well on both desktop and mobile. Next, make sure it is up-to-date and answers the following questions: Is the business open? If so, at what locations, on what days, and during what hours? Have there been any other changes in pace due to the pandemic? It may even be useful for some businesses to create a Corona FAQ page if the pandemic has created enough uncertainty around their operation. Businesses should also keep their Google Business listing updated with the same important information.

Stay healthy, stay happy

Lastly, aside from concrete changes, business owners should also try to keep within a positive and constructive state of mind to aid themselves, their business, and their community. Although the switch to online business may be abrupt and stressful, taking advantage of new internet shoppers and maximising online sales can result in an expanded market that will last long beyond the pandemic. Additionally, seeing this pandemic as a time to learn a new skill, whether it be related to online business or not, can prove to be useful in both the short and long run. Taking this time as an opportunity to work together with and lean on other businesses within the same industry can provide needed assistance and forge new connections for the future. If a business has the means, a local community or charity focus can also improve brand name, especially as the coronavirus outbreak has created a new sense of responsibility to the community for many people.

All in all, while the shift to online business may have been unexpected, there are still many things businesses can do to make the best out of it and even possibly grow in the proces. Just remember, even small changes matter, meet customer needs, and focus on maintaining building your brand. And, of course, make sure to keep on top of quarantine restrictions as they change and know what they mean for you!













如果目標是擴大在線業務,企業必須確保網站正常運行。首先,檢查網站是否可以在所有裝置上正常顯示,確保它是最新的版本。此外,創建一個FAQ頁面會很有用!企業還可使用重要信息來更新其Google Business列表。


最後,記得保持積極的心態!:) 幫助自己,企業和社區,將現在視為學習新技能的時機,無論是否與業務相關,增值自己在短期和長期都是有用的!以此為契機,與其他企業合作還可為將來建立新的商機!來為你身邊的人帶來正面影響吧!

Do you need to go to University for entrepreneurship?

As we all understand- there is no direct path to success. If there was, we would all be successful. Wanna be a doctor? Go to Med School. Wanna be a lawyer? Go to Law School. But, what about if you wanna be an Entrepreneur? Is there an Entrepreneur School, per se? Is there some kind of academy where they teach you how to be great Entrepreneurs? Well, there aren’t. Yes, there is college and they provide majors in Entrepreneurship but with the significant cost of tuition fees and an even enormous student debt- Is it really worth it?

Unfortunately, there isn’t any correct answer. Its all based on a personal level. College provides lifelong learning and skills which you might not have access to had you not attended any university. It helps you grow personally and professionally. I think it has more to do with what exactly fascinates you- what is it that you love? Maybe you’re into painting.. perhaps you could open up your own art studio. No matter what type of business you dream of starting someday, there are some skills you NEED to have as an Entrepreneur. You need to be able to market yourself, you need to have a little more than basic accounting and technical skills.

I do think before you decide to start your own company, you should work for someone else. It is the best kind of learning. It teaches you numerous things about how a business operates and gives you the kind of experience college never would. You will come across various opportunities and challenges and it will teach you how to overcome them. Working for someone else will also give you some financial flexibility and stability. You need to have enough capital of your own in the beginning so that you don’t drown in debts.

Going to college and starting your own business right after- I would say it’s quite burdensome. It would be quite difficult to continue investing in your company and making profits when you have a 6 figure college debt hanging over you. Perhaps online courses would be a good idea? Community college for some courses? Maybe that would be a cheaper option.

Whatever you decide to choose, make sure you know what you’re doing. There isn’t any correct answer- it depends on you, your personality, how you like to get things done. Many successful businessmen did not go to college or dropped out of college- and while that may be encouraging to hear- it shouldn’t affect your decision.